Terms & Conditions
Burgess Growth Systems ("BGS", "we", "our" or "us")
Last Updated: June 2026
1. Introduction
These Terms & Conditions govern the use of websites, software platforms, Live Venue Pages, marketing systems, automation services and related products provided by Burgess Growth Systems.
By accessing or using our services, you agree to be bound by these Terms & Conditions.
If you do not agree with these terms, you should not use our services.
2. Services
Burgess Growth Systems provides software, marketing, communication and engagement platforms designed to help businesses, venues and organisations improve customer engagement, communication and growth.
Services may include:
- Live Venue Pages
- Customer engagement platforms
- SMS communication systems
- Marketing automation
- Lead capture tools
- Competition and promotional systems
- Reporting and analytics
- Website integrations
- Related software and support services
Features may vary depending on the selected package or subscription.
3. User Responsibilities
You agree to:
- Provide accurate information when using our services.
- Comply with all applicable laws and regulations.
- Use services only for lawful purposes.
- Not attempt to gain unauthorised access to any system.
- Not upload unlawful, offensive or misleading content.
- Maintain the confidentiality of account credentials.
You are responsible for all activity conducted through your account.
4. User Content
Users may submit content including:
- Photographs
- Catch uploads
- Reviews
- Comments
- Competition entries
- Messages
- Marketing content
You retain ownership of your content.
By submitting content, you grant BGS a non-exclusive licence to store, display and process the content as required to provide services.
We reserve the right to remove content that is unlawful, offensive, misleading or inappropriate.
5. Competitions & Promotions
Where competitions, prize draws or promotional campaigns are offered:
- Additional rules may apply.
- BGS reserves the right to modify or withdraw competitions.
- Decisions regarding winners are final.
- Fraudulent entries may be removed.
- Prizes may be substituted with alternatives of equal value if necessary.
6. Subscription Services
Certain services may be provided on a monthly, annual or recurring subscription basis.
Unless otherwise agreed:
- Fees are payable in advance.
- Services remain active while payments are maintained.
- Failure to pay may result in suspension or termination of service.
Subscription fees are non-refundable unless required by law.
7. Availability Of Services
We aim to provide reliable services but do not guarantee uninterrupted availability.
Services may occasionally be unavailable due to:
- Maintenance
- Upgrades
- Third-party outages
- Technical issues
- Circumstances beyond our control
We will make reasonable efforts to minimise disruption.
8. Intellectual Property
All software, branding, designs, content and systems created by Burgess Growth Systems remain our intellectual property unless otherwise agreed in writing.
You may not:
- Copy
- Resell
- Modify
- Reverse engineer
- Redistribute
our software or systems without permission.
9. Limitation Of Liability
To the fullest extent permitted by law, Burgess Growth Systems shall not be liable for:
- Indirect losses
- Loss of profits
- Loss of business opportunities
- Data loss
- Service interruptions
- Third-party failures
Our total liability shall not exceed the amount paid for the relevant service during the preceding 12 months.
Nothing in these Terms excludes liability where such exclusion would be unlawful.
10. Third-Party Services
Our platforms may integrate with third-party providers including:
- SMS providers
- Email providers
- Payment processors
- Social media platforms
- Website providers
- Hosting providers
We are not responsible for the availability, performance or policies of third-party services.
11. Data Protection
Personal information is handled in accordance with our Privacy Policy.
Users should review our Privacy Policy for further details regarding data collection, storage and processing.
12. Termination
We reserve the right to suspend or terminate access where:
- These Terms are breached.
- Illegal activity is suspected.
- Services are abused.
- Payments remain outstanding.
Termination does not remove obligations incurred before termination.
13. Changes To Services
We may improve, modify, replace or discontinue features from time to time.
Where practical, significant changes will be communicated in advance.
14. Changes To These Terms
We may update these Terms & Conditions from time to time.
Continued use of our services after changes are published constitutes acceptance of the revised terms.
15. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Information
Burgess Growth Systems - A trading name of Burgess Technologies Ltd
Email: info@burgesstec.co.uk
Website: https://burgessgrowth.net
