Privacy Policy
Burgess Growth Systems ("BGS", "we", "our" or "us")
Last Updated: June 2026
Introduction
Burgess Growth Systems provides customer engagement, venue management, marketing automation and community-building platforms for businesses, venues and organisations.
We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your information when you interact with our websites, forms, landing pages, Live Venue Pages, competitions, marketing campaigns and related services.
By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information:
Information You Provide
- Name
- Email address
- Telephone number
- Business or organisation details
- Enquiry information
- Competition entries
- Uploaded content, photographs or media
- Survey responses
- Messages submitted through forms, chat widgets or contact pages
Automatically Collected Information
- IP address
- Browser type
- Device information
- Website activity
- Cookies and analytics data
How We Use Your Information
We may use your information to:
- Respond to enquiries and support requests
- Provide access to our services and platforms
- Manage competitions, promotions and campaigns
- Deliver SMS, email or other communications where appropriate
- Improve our websites, products and services
- Analyse platform performance and user engagement
- Maintain security and prevent misuse of our services
- Comply with legal obligations
Marketing Communications
Where you have consented, we may contact you regarding:
- Product updates
- Service announcements
- Promotions and competitions
- Marketing campaigns
- Relevant news and information
You may unsubscribe or withdraw consent at any time.
User Content
Some services may allow users to upload content including photographs, comments, reviews, competition entries or other media.
By submitting content, you confirm that you have the right to share it.
We reserve the right to moderate, remove or refuse content that is inappropriate, unlawful or offensive.
Sharing Information
We do not sell your personal information.
Information may be shared with trusted third-party providers where necessary to operate our services, including:
- Website hosting providers
- Cloud infrastructure providers
- SMS and communication providers
- Email service providers
- Analytics providers
- Customer support systems
These providers are expected to process data securely and in accordance with applicable privacy laws.
Data Security
We implement reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
While we take security seriously, no online service can guarantee complete security.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfil legal obligations
- Resolve disputes
- Maintain business records
Information that is no longer required will be securely deleted.
Your Rights
Under UK GDPR and applicable data protection laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to processing
- Withdraw consent
- Request a copy of your personal data
Requests can be made using the contact details below.
Cookies
Our websites may use cookies and similar technologies to improve functionality, analyse performance and enhance user experience.
You can control cookies through your browser settings.
Third-Party Websites
Our websites may contain links to third-party websites or services.
We are not responsible for the privacy practices of external websites.
Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact:
Burgess Growth Systems - A trading name of Burgess Technologies Ltd
Email: info@burgesstec.co.uk
Website: https://burgessgrowth.net
Changes To This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and become effective immediately upon publication.
